Privacy Policy

Privacy Policy

Last updated: October 5th 2025

Vaping Club (“we”, “our”, “us”) is an online community platform operated by Vapour Vista Limited.
This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or participate in our forums.

1. Who We Are

Vaping Club operates as an independent community platform under the ownership of Vapour Vista Limited.

2. Information We Collect

We collect personal and non-personal data to provide and improve our services.

2.1 Information You Provide to Us

  • When you register for an account, we collect your username, email address, and password.
  • When you post or comment in the forums, we store your posts and any information you include in them.
  • When you contact us, we collect the information you provide in your message or form submission.
  • When you subscribe to newsletters or notifications, we collect your email address and preferences.

2.2 Information Collected Automatically

When you visit our site, we automatically collect:

  • IP address and browser type
  • Device type and operating system
  • Referring URLs
  • Usage data such as pages visited and session duration
  • Cookie data (see Section 8 below)

3. How We Use Your Information

We use your personal data to:

  • Operate and maintain the website and community forums
  • Manage user accounts and provide support
  • Moderate posts and ensure community safety
  • Communicate updates, notifications, or account information
  • Send newsletters if you have opted in
  • Analyse site usage and improve performance
  • Comply with our legal obligations

We do not sell your personal data to third parties.

4. Lawful Basis for Processing

We process your data under the following lawful bases:

  • Consent: for optional communications and newsletters.
  • Contract: to manage your account and provide community features.
  • Legitimate Interests: to maintain site security and improve functionality.
  • Legal Obligation: where required by law.

5. Data Sharing

Personal data collected by Vaping Club is not shared between Vaping Club and Vapour Vista.
Your information will only remain within the Vaping Club system unless you independently visit or purchase through Vapour Vista or its affiliated websites.

We may share limited data with:

  • Service providers such as website hosts, analytics tools, or email services (only as necessary for site operation)
  • Legal authorities, if required by law

All third parties handling data on our behalf must comply with UK GDPR standards.

6. Data Retention

We keep your data only as long as needed for its purpose.

  • Account data: retained while your account remains active.
  • Forum posts: retained as part of the community record (you may request anonymisation).
  • Analytics data: retained for up to 26 months.
  • Contact forms and communications: retained for up to 12 months unless further correspondence occurs.

When no longer required, data is securely deleted or anonymised.

7. Your Rights

Under UK data protection law, you have the right to:

  • Access a copy of the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your personal data.
  • Restrict or object to certain processing.
  • Withdraw consent (where applicable).
  • Request data portability.

To exercise any of these rights, please contact our Data Protection Officer at:
📧 dpo@vapourvista.co.uk

You may also complain to the Information Commissioner’s Office (ICO) if you believe your rights have been infringed:
👉 https://ico.org.uk/

8. Cookies

We use cookies and similar technologies for:

  • Managing logins and user sessions
  • Analysing site traffic and usage
  • Remembering user preferences

You can control or delete cookies through your browser settings.
More details can be found in our Cookie Policy.

9. Data Security

We use technical and organisational measures to protect your information, including:

  • Encrypted connections (HTTPS)
  • Secure password storage
  • Regular updates and monitoring for vulnerabilities
  • Restricted access to administrative systems

In the event of a data breach, we will notify affected users and relevant authorities if legally required.

Vaping Club may include links to external websites, including retailers, reviews, and other vaping resources.
We are not responsible for the privacy practices of external sites.
Once you leave Vaping Club, you should review the privacy policy of the linked website.

11. Age Restriction

Vaping Club is intended for users aged 18 and over.
We do not knowingly collect personal data from minors.
If we become aware that information from a minor has been collected, it will be deleted promptly.

12. Updates to This Policy

We may update this Privacy Policy from time to time.
Any changes will be published on this page with an updated date.
Continued use of our website after changes take effect means you accept the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Data Protection Officer
📧 dpo@vapourvista.co.uk
Vapour Vista Limited